The website would not get the job done. Whichever tab I choose on the website doesn’t function. I wished to Look at the standing of my flight and possibly book A further one but nothing performs.
I would want to relay a very inadequate purchaser service knowledge with American Airlines which transpired on Friday, July 15, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) and finally to Charleston, WV (CRW), which did not come about. My flight from DFW was as a consequence of depart at three:00 p.m. Flight #2553. As a result of our gate not being offered (A further plane was caught at our gate from a previous flight) and AA failed to remove it for upkeep and no other gate remaining assigned to our flight. Close to forty five minutes just after our scheduled boarding time, a new gate was identified as well as the boarding started. Then immediately after All people boarded Flight #2553, we have been delayed on the bottom as a consequence of ground crews not with the ability to promptly and appropriately load the aircraft. We lastly departed Dallas around 75 minutes later on than scheduled. The landing in DCA happened with around 10 minutes remaining for me to board my connecting flight to CRW.
Ps I also mailed a criticism to AA by using their wed internet site and made an effort to resolve this situation and I never obtained a response. Just Yet another fictitious sport provided you by American
I made an effort to utilize a $500 vacation voucher for any recent flight and I used to be not able to accomplish that as American Airways refused to accept the voucher. Make sure you notify tourists to maintain their seats and never be ripped off by these fictitious vouchers that AA delivers for travelers to surrender their seats.
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nevertheless ihave not been privileged to get better seats on British airways Element of my flight.My locator no. is AUOANL.My wife is amazingly upset right after becoming faithful to American for over 20 years.
three) May well five at HPN we experienced to search out chair…lady attendant could not drive passenger up ramp onto airplane, so he walked…..After we arrived at ORD we experienced to discover chair at another gate….
I flew American airlines for the first time and it'll be my past time it absolutely was by far the most Awful working experience I'd ever experienced by using a airline. never ever again you experienced greater Get the act collectively
We are already Recurrent flyer consumers for more than thirty many years, and among the sights for us to carry on with the services tend to be the benefits you provide to us and The nice service we have normally experienced in countless outings with AA. On Jan 29 2015, I called AA en Español to create arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good lady Ana Maria helped me with all the paper work And that i did purchase all the extra expenses with my City Charge card foe my spouse and myself and Ana Maria advised me which i will obtain affirmation on my e mail, and gave me over the phone our two locator documents. Nicely, these days After i identified as all over again simply because we didn't get the information on my e-mail, we were being knowledgeable to our surprise that only my partner had reservation and there was practically nothing on document for myself!
On December twenty five, My a few sons And that i had a flight from Cleveland to Phoenix which was to depart at 7:50 that has a stop in Charlotte NC. At about 3 or 4 pm within the working day of our departure, American Airlines delayed our flight which would make us pass up our link in Charlotte which experienced no other flights out to Phoenix that working day OR the following! And why the hold off? No explanation. So without any help from an AA agent..(Nearly as if it absolutely was our fault) we found An additional flight as a result of Dallas…which left in an hour along with a 50 percent. We built it to your airport but with Yet one more impolite AA consultant, (I understood it had been busy with the holidays and all) I had been certain that I could get my bag in Dallas given that we now had to invest the night time there. I questioned him with regard to the tag that seemed like it absolutely was checked to Phoenix and he reported curtly, you’ll just select it up in Dallas and recheck it each morning. Properly the bag didn't ensure it is about the conveyer in Dallas. When I requested Yet another agent about it, he explained it absolutely was in an enormous space and it was likely out when we still left each morning. I told him I desired it for my hotel remain, and he advised me it will choose 4 hrs to acquire it. All right…nevermind…I’ll be again here in four hours!!! So I left with the Dallas hotel devoid of my baggage.. Acquired on our flight another early morning and took off promptly.
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar hotel,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I have expended several hours around the cell phone wanting to untangle a slip-up built in earning reservations with American Airlines on the net. After experiencing every one of the steps in reserving a flight for my spouse and children of three (Brian, Marcela & Lorenzo Hawk) and including my bank card no. to purchase The three flights, I did not have a affirmation, but a window on my display screen that said “This web page cannot be shown”. I my website took that to mean which the transaction didn't endure, so I began all another time with a unique journey company.
The worst working experience in my existence.Very first flight was delayed for three hrs because the flight attendants didn’t present up. Then we should operate to capture our next flight.Once we get around the aircraft they notify us We've got no pilots and were not allowed to get from the plane.
I can’t claim that Substantially for the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the time I obtained to Denver, the Frontier aircraft to which I had been booked by Orbitz had still left And that i missed my flight.